Texto ast Updated: [03/30/2025]
Effective Date: [03/30/2025]
Outvora (“we,” “us,” or “our”) operates www.gooutvora.com (the “Site”). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our corporate consulting and administrative support services (“Services”).
By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.
1. INFORMATION WE COLLECT
Personal Information:
- Identifiers: Name, email address, phone number, physical address.
- Financial Data: Payment details (processed securely via PayPal or other payment gateways; we do not store full card numbers).
- Account Data: Usernames, passwords (if user registration is required).
Automatically Collected Data:
- Usage Data: IP address, device type, browser, location (country/city), pages visited, and timestamps.
- Cookies & Tracking Technologies: See Section 7.
2. HOW WE USE YOUR INFORMATION
We process your data to:
- Provide, maintain, and improve our Services.
- Communicate with you (e.g., respond to inquiries, send service updates).
- Analyze usage trends to enhance user experience (via anonymized analytics).
- Send marketing communications (with your explicit consent).
- Comply with legal obligations (e.g., tax, fraud prevention).
Legal Bases (GDPR Compliance):
- Contractual Necessity: To deliver requested Services.
- Consent: For marketing or non-essential cookies (revocable at any time).
- Legitimate Interest: For operational and security purposes.
3. DATA SHARING & DISCLOSURE
We may share your information with:
- Payment Processors: PayPal (for transaction processing).
- Analytics Providers: Google Analytics (anonymous data only).
- Legal Authorities: If required by law or to protect our rights.
We do not sell your personal data to third parties.
4. DATA RETENTION & SECURITY
- Retention Period:
- Active users/clients: 5 years (to comply with legal/fiscal requirements).
- Inactive accounts: 2 years (anonymized or deleted thereafter).
- Security Measures: SSL encryption, firewalls, and access controls.
Note: No system is 100% secure. You are responsible for safeguarding your account credentials.
5. YOUR RIGHTS
You may:
- Access, Correct, or Delete your data.
- Object to marketing or data processing.
- Request Data Portability (GDPR).
- Withdraw Consent (for cookies or emails).
To exercise these rights, contact us at admin@gooutvora.com. We respond within 30 days.
6. COOKIES & TRACKING TECHNOLOGIES
We use:
- Essential Cookies: Necessary for Site functionality (e.g., login sessions).
- Analytical Cookies: Google Analytics (aggregated usage data).
- Marketing Cookies: Only with your prior consent.
Manage Preferences: Adjust browser settings or use our cookie banner.
7. CHILDREN’S PRIVACY
Our Services are not intended for minors under 18. If we inadvertently collect such data, we will delete it promptly.
8. INTERNATIONAL DATA TRANSFERS
Data may be transferred to/stored in servers outside your country (e.g., U.S.). We ensure safeguards like Standard Contractual Clauses (GDPR).
9. CHANGES TO THIS POLICY
We will notify you of material changes via email or Site notice. Continued use constitutes acceptance of updates.
10. CONTACT US
For questions or requests:
Email: hello@gooutvora.com
Additional Compliance Notes:
- For EU Users: To contact our GDPR representative, email admin@gooutvora.com.
- For California Residents: Under CCPA, you have the right to opt out of data sales (though we do not sell data).